Terms of Use

Last Updated: 07.12.2024

Welcome to Nine Lives Apparel, operated by makscyle (Business ID: 3359128-1). These Terms of Use govern your access to and use of the Nine Lives Apparel website, services, and products. By accessing or using our website or purchasing our products, you agree to these terms. Please read them carefully.

1. Company Information

Nine Lives Apparel is a Helsinki-based store specializing in secondhand vintage and luxury goods.

  • Parent Company: makscyle

  • Email: hi@ninelives.fi

2. Acceptance of Terms

By accessing our website or purchasing goods from Nine Lives Apparel, you agree to comply with these Terms of Use. If you do not agree to these terms, you may not use our services.

3. Selling to or with Nine Lives Apparel

  • Inspection Process: All items submitted to Nine Lives Apparel for consignment or direct purchase will undergo a thorough inspection upon arrival. Each item will be assigned a condition grade based on our standards.

  • Rejection Policy: Items that fail to meet our quality standards will be returned to the seller at their expense.

  • Prohibited Items: Counterfeit or replica items are strictly forbidden. Any seller found submitting fake or replica goods will be permanently blacklisted and refused future service. Additionally, in cases of suspected illegal activity, law enforcement will be informed, and the counterfeit goods will be confiscated and destroyed in accordance with applicable laws.

  • Honesty Requirement: Sellers must provide accurate and honest descriptions of their items. Misrepresentation or falsification of item details will result in blacklisting and refusal of future service.

  • Ownership: By selling to Nine Lives Apparel, you confirm that you are the legal owner of the items and that they are free from liens or claims.

4. Products and Services

  • Secondhand Goods: All items sold by Nine Lives Apparel are secondhand. We strive to provide accurate descriptions and photographs, but items may show signs of wear consistent with their pre-owned nature.

  • Authenticity: We guarantee the authenticity of all luxury goods. Any doubts or concerns about a product should be addressed before purchase.

  • Condition: The condition of each item is described to the best of our ability. Customers acknowledge that secondhand goods are sold "as is."

5. Pricing and Payments

  • Currency: All prices are listed in Euros (€).

  • Taxes: Prices include any applicable VAT in accordance with Finnish law.

  • Payment Methods: We accept most payment methods. All transactions must be completed before delivery.

  • Price Changes: Prices are subject to change without notice. However, any confirmed orders will retain their stated price.

6. Orders and Cancellations

  • Order Confirmation: Upon placing an order, you will receive an email confirmation. If you do not receive confirmation, contact us at [Insert Email Address].

  • Cancellation Policy: Orders can only be canceled before shipment. Contact us immediately if you wish to cancel.

  • Right to Refuse: We reserve the right to refuse or cancel any order for any reason, including but not limited to stock availability or suspected fraud.

7. Shipping and Returns

  • Shipping: We ship to Finland, the USA, the UK, Estonia, and Sweden. Delivery times and costs vary based on destination and shipping method.

  • Return Policy: Returns are accepted within 14 days of receipt in accordance with Finnish consumer protection law. Returned items must be in the same condition as received. Customers are responsible for return shipping costs (outside of Finland) unless the item is defective or incorrectly described.

  • Lost or Damaged Items: Nine Lives Apparel is not responsible for items lost or damaged during shipping, but we will assist with carrier claims.

8. User Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information when making a purchase or creating an account.

  • Prohibited Uses: You may not use our website or services for any unlawful purpose or in violation of these Terms.

9. Intellectual Property

All content on the Nine Lives Apparel website, including images, text, and logos, is the property of Rabbit Heart Studio Oy and is protected by intellectual property laws. Unauthorized use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by Finnish law, Rabbit Heart Studio Oy is not liable for indirect, incidental, or consequential damages resulting from your use of Nine Lives Apparel’s services or products.

11. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our website, you consent to these practices.

12. Dispute Resolution

Any disputes arising from these Terms of Use will be governed by Finnish law. You agree to submit to the exclusive jurisdiction of the courts in Helsinki, Finland.

13. Amendments

We may update these Terms of Use from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

14. Contact Us

For questions or concerns about these Terms of Use, contact us at:

  • Email: hi@ninelives.fi

Thank you for choosing Nine Lives Apparel! We look forward to serving you.