Shipping

Finland

We utilize standard shipping to a pick up point via Posti. Packages typically take 1 - 3 business days for delivery, depending on where you live. We reserve the right to send an item via mail if the item purchased is small enough.

Home delivery is available for an additional cost to the buyer.

International

We only ship to select countries via flat rate shipping currently, please see the list below:

United States of America
United Kingdom
Sweden
Estonia

We are currently working on expanding this. If you live outside of these countries and wish to purchase an item, feel free to shoot us an email so we can figure something out.


We do not cover customs costs.

Returns

Return Cost

To begin an exchange or return, please reach out to us:
hi@ninelives.fi


Vintage & Used Items

All sales on used and vintage items have a 14 day return period, we do not offer refunds. However, we do offer store credit or exchanges for equal or lesser value. The item must be returned with the original packaging and in the original condition it was sent in, this will be verified before credit is issued.

Brand New & New w/ Tags

We offer a 14 day return policy regarding brand new items, but they must be returned with the original packaging, tags attached, and in the original condition it was sent in. This will be verified before a return or credit is issued.

Damaged in Transit

We do not offer compensation for items damaged in shipping, a claim must be made through Posti or your local postal carrier.